This Learning Audit & Needs Assessment identifies capacity gaps and learning needs amongst Vodokanal (Water Utilities staff in Ukraine.

Understanding these gaps is essential for developing targeted training programmes, that can enhance the skills and knowledge required to address the complex challenges posed by the ongoing conflict. 

The LNA also assessed the existing strengths among vodokanal staff, so RedR can recommend the best ways that partners can leverage best these capabilities. 

Using the findings to train responders on the most urgent topics

RedR conducted this in-depth and detailed Learning Needs Assessment to better inform the ongoing capacity strengthening program for Ukraine’s water utilities (vodokanals). The overarching questions that this Learning Needs Assessment seeks to assess are:

• What are the current capacity gaps and learning needs among vodokanal personnel in Ukraine?
• What are the capacity strengths among vodokanal personnel involved in water supply and sewage services?
• How can RedR UK respond to the needs of the vodokanals in ways that are most appropriate and relevant?
• What are the capacity needs for future programming of RedR and other partners?

It enables RedR to tailor their response to the evolving needs of the vodokanals in Ukraine. By understanding the specific learning needs and capacity gaps, RedR can provide training that is most relevant and impactful, thereby enhancing the overall WASH service delivery in Ukraine.

Key findings

The main findings of this learning needs assessment are:

• Demographics of Respondents: A total of 70 responses were received, with 69 from the target learner groups (Senior Management, Engineers, Operators). The majority of senior managers (51%) and engineers (eighteen) have worked at the vodokanal for more than five years. Operators also largely have over five years of experience (six out of eight respondents). Respondents are located across 17 oblasts, with 41 responses from UNICEF’s priority oblasts
• Training Topic Priorities: Respondents identified several priority training topics essential for improving their response capabilities:
  • Operators: Highest priority topics identified by operators, engineers, and senior managers are Modern Water Treatment and Supply Systems and Energy Efficiency and Power Optimization. High priority topics include Modern Wastewater Treatment and Discharge Management, Water Quality – Measurement and EU Standards, and Leak Detection.
  • Engineers: Highest priority topics identified by engineers, senior managers, and operators are Modern Water Treatment and Supply Systems, Modern Wastewater Treatment and Discharge Management, and Energy Efficiency and Power Optimization
  • Senior Managers: Highest priority topics identified by senior managers, engineers, and operators are EU Standards and Best Practice, Policy and Management, and Investment Planning.

This Cross Cutting Issue (CCI) Guidance Framework is a compilation of the key tools, resources and guidance that organisations can use to strengthen integration of CCIs in WASH programming throughout the humanitarian program cycle.

This compilation was the result of a consultative process with key stakeholders and review of available resources in February 2024. It consolidates the work of Working Groups developing cross-cutting approaches, and reflects the current priority issues for WASH in Ukraine.

It enables WASH actors in Ukraine to readily access support, aggregating existing guidance and best practices in WASH thematics.

This framework will guide you on how to meaningfully ensure participation, minimize existing barriers and ensure safe and equitable access to WASH interventions.

Why do cross-cutting issues matter?

Integrating CCIs into WASH programming makes humanitarian services and responses safer, more effective and more timely by proactively identifying and mitigating the barriers and risks that people face in accessing assistance.

By addressing CCIs in all stages of the programme cycle it anchors protection mainstreaming principles into the WASH response ensuring adherence to the right to WASH services and human-rights. Integrating CCIs into WASH in Ukraine will contribute to ensuring ‘the most vulnerable people affected or displaced by the war can access basic WASH services and materials to maintain basic hygienic practices, with a focus on people with disabilities including children with disabilities and persons of older age, women and girls, and minority groups.’ Failing to address CCIs in WASH compromises the effectiveness of the response.