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Learning Audit & Needs Assessment for Ukraine Water Utilities (Vodokanals)

This Learning Audit & Needs Assessment identifies capacity gaps and learning needs amongst Vodokanal (Water Utilities staff in Ukraine.

Understanding these gaps is essential for developing targeted training programmes, that can enhance the skills and knowledge required to address the complex challenges posed by the ongoing conflict. 

The LNA also assessed the existing strengths among vodokanal staff, so RedR can recommend the best ways that partners can leverage best these capabilities. 

Using the findings to train responders on the most urgent topics


RedR conducted this in-depth and detailed Learning Needs Assessment to better inform the ongoing capacity strengthening program for Ukraine’s water utilities (vodokanals). The overarching questions that this Learning Needs Assessment seeks to assess are:

  • What are the current capacity gaps and learning needs among vodokanal personnel in Ukraine?
  • What are the capacity strengths among vodokanal personnel involved in water supply and sewage services?
  • How can RedR UK respond to the needs of the vodokanals in ways that are most appropriate and relevant?
  • What are the capacity needs for future programming of RedR and other partners?

It enables RedR to tailor their response to the evolving needs of the vodokanals in Ukraine. By understanding the specific learning needs and capacity gaps, RedR can provide training that is most relevant and impactful, thereby enhancing the overall WASH service delivery in Ukraine.

Key findings

The main findings of this learning needs assessment are:

  • Demographics of Respondents: A total of 70 responses were received, with 69 from the target learner groups (Senior Management, Engineers, Operators). The majority of senior managers (51%) and engineers (eighteen) have worked at the vodokanal for more than five years. Operators also largely have over five years of experience (six out of eight respondents). Respondents are located across 17 oblasts, with 41 responses from UNICEF’s priority oblasts
  • Training Topic Priorities: Respondents identified several priority training topics essential for improving their response capabilities:
    • Operators: Highest priority topics identified by operators, engineers, and senior managers are Modern Water Treatment and Supply Systems and Energy Efficiency and Power Optimization. High priority topics include Modern Wastewater Treatment and Discharge Management, Water Quality – Measurement and EU Standards, and Leak Detection.
    • Engineers: Highest priority topics identified by engineers, senior managers, and operators are Modern Water Treatment and Supply Systems, Modern Wastewater Treatment and Discharge Management, and Energy Efficiency and Power Optimization
    • Senior Managers: Highest priority topics identified by senior managers, engineers, and operators are EU Standards and Best Practice, Policy and Management, and Investment Planning.