KnowledgePoint Enquiry Form

  1. Our Technical Support Service (TSS) provides free online technical advice to humanitarian agencies and aid workers worldwide. As soon as we receive your enquiry we will contact our team of technical experts, which includes aid workers, academics and specialists from the corporate sector. We aim to respond to your enquiry by email within 24 to 48 hours, and will continue to provide assistance to you as required. To send an enquiry, please complete and submit the enquiry form below.


  4. Country or region to which enquiry relates

  6. Nature of enquiry

  7. We will endeavour to find experts to reply to your query on this subject but cannot guarantee a response.




  13. All enquiries and responses are posted on the internet and are open access. Therefore, enquiries and responses should not include any confidential or sensitive information. Any advice and views provided through RedR's TSS should be assessed carefully by the person requesting assistance before applying. Technical support systems provided by the operational agency should also be consulted if possible to ensure the response is in line with the overall approach of the agency. No liability can be accepted by RedR, its resource team or associated bodies.